Are you a professional manufacturer?
Yes, we have a professional manufacturing facility with over 10 years of production experience in high-quality home and stone products.
What is your sample policy for custom designs?
Custom patterns and logos involve a corresponding development fee. Sample delivery time is typically 10-15 days depending on material requirements. We recommend finalizing samples before mass production to ensure total satisfaction.
What is the Minimum Order Quantity (MOQ)?
Our standard MOQ is 500 pieces. For fully customized orders, the MOQ may be higher depending on the complexity of the design.
How long does the production cycle take?
The typical production cycle is 15-30 days after payment receipt and detail confirmation. This timeframe may vary based on order volume and seasonal holidays.
How is product quality controlled?
We maintain a dedicated quality assurance team that performs 100% inspections prior to packaging. We also welcome third-party inspections from customers' QC teams before delivery.
What are your standard payment terms?
Standard terms require 100% payment completion before the final delivery of the products.