❓ Frequently Asked Questions
Where is your factory located and which port is nearest?
Our factory is located in China. Ningbo port is the nearest shipping port to our facility.
Can you develop new products based on customer requirements?
Yes, we provide full OEM services and can help develop new products based on your specific ideas or design requirements.
What is the normal lead time for product orders?
Our standard production lead time is typically between 20 to 30 days.
Do you accept mixing several items in one container?
Yes, we accept mixed orders where multiple items are combined in one lot or container.
What shipment terms do you offer?
We accept various shipment terms including FOB China, CNF, EXW, and others as per customer needs.
What are the available payment terms?
We accept payment via T/T, L/C, PayPal, and Western Union.
Aura Medical
